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How masslotter Handles Your Personal Information

This privacy policy covers what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our platform — and exactly what we do with it. We keep it straight: no buried clauses, no surprise sharing.

Account data handled securelyPayPal, Venmo, Play+ payment contextYour right to access or deleteNo selling your personal dataContact us anytime to request changes
masslotter How masslotter Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. Reach us through live chat inside your account dashboard, by email at the address listed under account settings, or through the help form on our site. We aim to acknowledge every request and respond with a clear next step.

Live Chat Start a chat from your account dashboard. A team member will handle your privacy request and confirm the steps taken on your account.
Email Support Send a privacy request to the address listed in your account settings. Include your registered email so we can locate your record quickly.
Help Form Use the contact form on our site to submit data access or deletion requests. We'll confirm receipt and follow up with a response.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We apply encryption across all account pages and payment flows. Cookies help us keep your session active and remember your preferences, such as your last deposit method — whether PayPal, Venmo, or Play+. You can manage cookie preferences in your browser at any time. We retain account data for as long as your account is active and for a limited period after closure, as required by applicable law.

Encryption on All Pages

SSL encryption covers every page where you enter personal data, including the deposit flow for PayPal, Venmo, and Play+ prepaid card transactions.

Cookie Controls

Session cookies keep your account active while you browse. You can clear or block cookies through your browser settings without losing your account access.

Data Retention Policy

We keep your account data while your account is open and for a defined period after closure. After that window closes, personal data is removed from active systems.

Third-Party Sharing Limits

We share data only with payment processors like PayPal and Venmo, identity verification services, and parties required by law. We do not sell your data.

Privacy Policy Questions Answered

Below are the questions we hear most about how masslotter manages personal data, what your rights are, and how to act on them. If your question isn't here, live chat gets you a direct answer.

We collect your name, email, date of birth, and the payment method you link — PayPal, Venmo, or Play+. Device and session data is collected automatically to protect your account.

We do not sell your data. We share it only with payment processors, identity verification partners, and parties required by applicable law — nothing beyond that.

Open a live chat from your dashboard or email us using the address in your account settings. Include your registered email and we'll locate your record and respond promptly.

Yes. Submit a deletion request through live chat, email, or the help form. We'll process it in line with applicable law, which may require us to retain some records for a set period.

PayPal and Venmo transactions process through those platforms' own security. We store only what's needed to match a deposit or withdrawal to your account — no full card or wallet credentials.

We retain account records for a defined period following closure as required by law. Once that retention window passes, your personal data is removed from active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.