Reference

How Your masslotter Account Works and What We Expect

These Terms & Conditions set out the rules that apply when you open and use a masslotter account, including how deposits via PayPal, Venmo, and Play+ are handled and what access depends on your state's law.

Applies to all account holdersState-law eligibility appliesPayPal, Venmo, Play+ coveredLast updated: current version on fileContact us with any questions
masslotter How Your masslotter Account Works and What We Expect
TERMS CONTACT

Reach Us About Any Terms Question

Live Chat Open the chat icon inside your account dashboard to reach our support team directly about any clause, eligibility question, or account-access concern.
Email Support Send a detailed message to our support address via the Contact page. We respond in writing so you have a record of any terms clarification we provide.
Account Help Center Your account hub includes a Help section covering payment terms, withdrawal conditions, and how state-law eligibility affects your access — check there first.
HOW WE HANDLE THIS

Account Security, Data, and Your Rights Under These Terms

We handle your account data and payment records in line with our Privacy Policy, which runs alongside these Terms & Conditions. Here's what that means in practice for your account.

Data Retention

We keep your transaction and account records for the period required by applicable state regulations. You can request a copy of your data by contacting support through the account dashboard.

Account Security

Two-factor authentication is available on your account. We recommend enabling it, especially if you fund through PayPal or Venmo, where wallet-linked access carries added risk.

Cookie Use

We use session and analytics cookies to keep your account active and improve the platform. You can manage cookie preferences through your browser or our cookie settings page.

Requesting Changes

To update account details, close your account, or dispute a transaction, submit a request via live chat or email. We confirm all account changes in writing to your registered contact.

Common Questions About masslotter Terms

These are the questions we hear most often about how these terms apply to your account and payments. If your question isn't here, live chat is the fastest path to a straight answer.

They apply to every person who opens or uses a masslotter account, regardless of which payment method — PayPal, Venmo, or Play+ — they use to fund it.

Access depends on your state's law. Online gaming is licensed and regulated at the state level, so eligibility varies. Check your state's current online gaming rules before opening an account.

We'll notify you through your registered account contact. Continuing to use your account after the update takes effect means you've accepted the revised version of these terms.

Yes. Deposits and withdrawals through PayPal or Venmo are also subject to those platforms' own user agreements. Our terms cover the account side; their terms cover the wallet transaction side.

Contact our support team via live chat or the account email address. We process closure requests in writing and handle any remaining balance through the withdrawal path you have on file.

Contact support immediately through live chat so we can lock the account and review recent activity. Do not wait — prompt reporting helps us act before any further unauthorized action occurs.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.